Return and Refund Policy

Defective or Damaged Products

If you have received any damaged or faulty products, please contact us within 14 days with images of the product. We will send you a replacement order or issue a full refund.

 

Items Lost in Transit

Our shipping times are posted on our website and we aim to deliver within that timeframe. Delays can sometimes occur due to customs inspections. If your order is delayed by 12 business days or more, please contact us for a replacement or refund.

 

Returns

We accept returns for refunds.Our guarantee covers defective/damaged products and lost-in-transit items. This policy enables us to offer free worldwide shipping on all orders while prioritizing your satisfaction.

Lost or Stolen Packages

Zamout.com is not responsible for lost or stolen packages. We confirm delivery to the address provided, date of delivery, and tracking information.